Privacy Policy
Savvy Web Ltd understands the account of responsibility involved in the handling of personal information of its visitors. We accept only that information which is provided to us willingly by you. Considering the privacy concerns in disclosing the personal data about oneself, we give you the liberty of accessing our website with no disclosure of personal information. You might also opt for divulging restricted or certain data as per your convenience.
We respect the trust of the visitors, we commit ourselves to deal with the information provided by you with utmost confidentiality. The contact details like the name, e-mail address and phone number are strictly protected with the assurance of no leakage to any third party.
E-mail Address, Phone No
Email address and phone number provided in contact us form will be used to share vital information with you. This information can be anything related to your query, projects, payments and selected marketing material. Once entered in our mailing list, you will be regularly sent newsletters and other promotional notifications of our company or of our related partners. Giving optimum value to your consent to receive all this, we give you the liberty to get unauthorized from our communications by deleting your details from our database. With our associates obliged by the conditions of our privacy policy, you get the option of disconnecting yourself of regular communications from their side as well.
Credit/Debit Card details
The credit and debit card details given by you in regards to your payment are purely used only for processing purposes. We do not store this data at our end and take all steps to secure your data while it is in our possession. We reserve the right of using this data like the billing address for future client concerns and render the assurance of not sharing this information with a third party.
Disclosure of information under special provisions
Governing the client data under a set of rules and regulations, you should understand that Savvy Web Ltd will be applicable for revealing certain sections of the customer data under following circumstances:
Post a written approval from your side
Post an order from any sort of legal jurisdiction
In the context of societal benefit
In compliance of the protection of rights of Savvy Web Ltd
The information given in the website can be shared with the following groups of individuals:
To a related associate of Savvy Web Ltd
To an individual or individuals to whom we are obliged to do so as per legal laws
To personnel like the lawyers and financial consultants for the proper facilitation of required proceedings.
Holding the right to use the information stated by you for promotional purposes, we, however, guarantee of removing your details from our database post to your request of doing so. Responding to your requirements promptly, we take all the necessary efforts to keep you satisfied with our work policy.
Change of Policy
Please be noted that the above-mentioned privacy policy is subject to change and will be published at our website with the immediate effect. It is in these regards that you are recommended to go through the clauses briefed over here for an apt understanding of our working procedure.
Agreement to the Policy
You should be aware that by submitting any kind of personal details to our website, you indicate your acceptance to the terms given above. In case of any queries or concerns you are always free to contact us for further assistance.
Terms and Conditions
Savvy Web Ltd provides products, software and manpower Services (collectively, hereinafter referred to as “Services”) subject to any customer’s or buyer’s (hereafter referred to as “Client”) acceptance of and compliance with the Terms and Conditions (hereinafter referred to as “Terms”) and the terms and conditions of the Service Level Assurance Agreement (hereafter referred to as “SLA”) outlined below:
Terms:
The Terms of the Agreement will commence on the date the Client enrolled for our Services and will end when terminated by either party in accordance with the Terms and SLA.
Savvy Web Ltd has the authority to use its identifying mark that might come in the form of Logo, Design, URL or any types of brand identity to all websites produced from here and it will come into force without any consent of its customers or clients.
Description of Service:
Savvy Web Ltd may provide Client with one or more of the following Services depending on the service package that the Client selects: business website, business-related website pages, third party Content, storage space, Domain-based e-mail Services, website hosting, or maintenance and support Services. Unless explicitly stated otherwise, any new feature that augments or enhances the Services shall be considered to be part of the Services. Savvy Web Ltd reserves the right to modify, suspend or discontinue the Services (or any part thereof), based on non-cooperation, non payment, or unwanted delay from client, at any time, without notice. Client expressly agrees that Client, or any related third party, shall not hold Savvy Web Ltd or its suppliers liable for any losses, damages or consequences whatsoever from such modification, suspension or discontinuation of the Services.
Access to Information:
For purposes of the Agreement, all web pages that are owned, operated or hosted by, or on behalf of, or for Savvy Web Ltd, are referred to herein as the Savvy Web Ltd Websites.
To access Savvy Web Ltd Services or Savvy Web Ltd Websites Client may be asked to provide certain registration details or other information. It is a condition of Clients use of the Services or access to the Savvy Web Ltd Websites that all the information Client provides will be correct, current, and complete. If Savvy Web Ltd believes the information that the Client has provided is not correct, current, or complete, Savvy Web Ltd has the right to refuse Client access to any Savvy Web Ltd Websites or Services or any of its resources, and to terminate or suspend Clients account at any time.
Calls may be recorded for training and quality purposes.
Post Delivery Support Clause
Savvy Web Ltd will be obligated to provide Technical Support on all projects delivered, for no more than one month (30 days – inclusive of weekends and other public holidays), from the date of delivery/go live. This clause shall not cover projects not hosted with us, as we cannot support changes made by other provider. For any and all issues arising post the support period specified above, Savvy Web Ltd will be happy to offer assistance; however, all such assistance will be at cost to the customer. The cost will be determined on a case to case basis after proper requirement analysis. For reasons of understanding this clause better, the term “Technical Support” has been further defined to cover only the following line items :
– Errors/Bug fixing.
– Technical trouble shooting.
– Technical advise.
– Minor changes to the site. This does not include any structural, functional, design or any such change
that alters the original scope of the project.
Cancellation & Refund Policy
All amounts owed by the client to Savvy Web Ltd for Services rendered prior to the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in writing or via email.
Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. There will be no refunds of any monies for any cancellation requests made after the cooling off period of 7 days from the date of order. For security and training purposes, all calls inbound and outbound through Savvy Web Ltd corporate offices are digitally recorded and the recordings form a part of the verbal contract between Savvy Web Ltd and the client.
Any cancellations done after the cooling off period by the client, for any reason whatsoever, will lead to a full payment of the agreed price and immediate termination of the contract, until otherwise mutually agreed between Savvy Web Ltd and the client.
Payment
Client agrees to pay Savvy Web Ltd the service fee, for any Program or Service Client enrolls in, pursuant to the terms of the Payment Plan Client selected, including, without limitation, all applicable taxes, if any, in accordance with the billing terms in effect at the time the service fee becomes payable. Client expressly understands, acknowledges and hereby authorizes Savvy Web Ltd to automatically charge Client’s credit card or debit Client’s bank account once a month or one time as per the Program requirement.
Client will be charged as soon as they sign up over the phone. Savvy Web Ltd also reserves the right to pursue alternative means of payment up to and including debt collection services and customer shall be liable for all collection costs, including without limitation, attorneys’ fees.
Payment Collection
As Savvy Web Ltd provides a bill-through service for sponsored listings, the company takes a significant credit risk for each and every Client. Therefore, Client is responsible to maintain an active and valid payment method on file at all times. If for any reason, Client’s payment method is not available, Savvy Web Ltd reserves the right to immediately and temporarily turn off the web site, pay-per-click ads, sponsored listings and ongoing or then current production, reporting, or support Services being provided to account. If the payment is not received, Savvy Web Ltd reserves the right to terminate the Agreement in full and retain ownership of the web site, domain name, or other Services until such time the account has been paid in full. All Term Commitment Terminations will result in an escalation of all fees owed under the Terms of the Agreement. Many clients maintain multiple forms of payment on file to prevent this from occurring.
Representations and Warranties
Client represents, warrants and covenants that (i) Client has sufficient authority to enter into the Agreement; (ii) Client is a business, not a consumer, and that Client’s use of Savvy Web Ltd services is solely for lawful commercial and business purposes; (iii) Client has the necessary rights to provide all information provided under the Agreement for use as described in the Agreement.
Agreement to the Policy
You should be aware that by submitting any kind of personal details to our website, you indicate your acceptance to the terms given above. In case of any queries or concerns you are always free to contact us for further assistance.